FAQs
Q: What are the materials used for the earrings?
A: The earrings are made out of polymer clay. The metal posts/hooks are all nickel free metal, decreasing the risk of allergic reaction.
Q: Are the earrings heavy?
A: Not at all! Probably the best part about clay earrings is how lightweight they are! The average weight of the pairs I create are about 3 ounces. For weight reference, one quarter weighs 2 ounces. Thankfully, after a long day wearing your favorite statement pair, your ears still will not be tired!
Q: How fragile are the earrings?
A: Polymer clay earrings are actually very durable. The clay is curated to where it is able to bend without breaking (Do NOT try this at home). Due to their handmade nature, it is still highly important you handle them with care and store them properly. See next question below on more specific instructions!
Q: How do I care for my earrings?
A: Store your handmade earrings in a dry, clean space separate from sharp objects that could scratch the surface. Like I mentioned, the polymer clay is very durable, but it is still possible they will break if dropped or bent. It is not recommended to wear the earrings underwater. If you see makeup, dirt, etc. on your earrings after wearing, take a damp cloth or cotton pad and gently rub with nail polish remover or rubbing alcohol.
Q: What is your return/exchange policy?
A: If you are not satisfied with your purchase or if the item arrives to you damaged, contact me within 7 days of the delivery and it may be returned for an exchange. Please place it in a bubble wrap envelope and mail the original pair back to me in the condition in which you received it. It must be returned to me within 14 days of you receiving the earrings. The buyer will be responsible for the cost of return shipping. I do not accept returns for refund. If you have any other concerns regarding your order please feel welcome to reach out to me at kelseyscraftedco@gmail.com.
Q: Can I find your earrings in a physical store?
A: At this time, Kelsey's Crafted Co. earrings are available for purchase at BARRE + Bay Wreath in La Jolla, California. Earrings listed on www.kelseyscraftedco.com do not reflect the earrings available at BARRE + Bay Wreath and vice versa.
Q: Do you take wholesale orders?
A: I am not taking any new wholesale orders at this time.
Q: Will earrings that are sold out be back in stock?
A: Yes and no haha. I do have particular styles and colors I enjoy creating with regularly; so you may see something similar to a product listed before pop up in a future collection. However, I create based off of what I'm usually feeling inspired by, so I always encourage people to grab the pair that catches their eye when you see it listed. I try not to plan out my collections too far in the future, to leave room for fresh inspiration and creativity. Some colors of clay I mix freely, meaning it may show up for one collection but may not ever be the exact same in the future.